We are seeking a Client Support Professional to join our team and welcome to our family at Core Communications LLC! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities (including but not limited to)
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications: (No experience necessary but is a plus and helps with the position)
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
** This is a independent contractor work from home position. You will be responsible for your own taxes and will receive a 1099misc at the end of year.
Core Communications LLC is a small business located in Phenix City, Alabama. We are set on core values as our mission to meet the needs of clients that we service and show our appreciation for the client support professionals that work for us. We have partnered with Arise Network as an Independent Business Owner, to be able to share the opportunities available will others around the globe. Our mission is to bring balance back to our everyday lives bringing together family, friends and community by providing flexibility and freedom and providing quality and excellent customer service for all.
If you are looking for a career change because you are tired of your everyday 9-5. Or maybe you just want to be able to stay at home with your children and attend their special events. If you want to be in charge of your own schedule then Core Communications LLC is a perfect fit for you. We provide inbound phone customer service support for some of the top fortune 500 companies in multiple industries. There are no outbound calls, no sales, and full range of flexibility. You will have the opportunity to work from the comfort of your own home in your pajamas if you like. The option is yours. If you are ready to learn more or even ready to join our family head on over to our career page.