CUSTOMER SUPPORT ANALYST - NATIVE THAI SPEAKERS

  • ITCAN PTE LTD
  • Kuala Lumpur Federal Territory Malaysia
  • Jul 20, 2017
Full time Customer Service

Job Description

ONE DAY HIRING PROCESS FOR NATIVE THAI SPEAKERS!!!!

***We will conduct recruitment drive in Bangkok, Thailand to interview interested applicants on 31 July - 01 August 2017. If you are interested to apply, send your resume now to [email protected] for slot reservation.***

***OPEN TO FRESH GRADUATES WITH OR WITHOUT WORKING EXPERIENCE.***

***Must be a degree holder and keen to relocate in Kuala Lumpur Malaysia.***

***100+ positions are still open so please share this wonderful opportunity with your friends and relatives.***

CUSTOMER SUPPORT ANALYST

DUTIES AND RESPONSIBILITIES:
Ø Understand Client Policies and Guidelines
Ø Review user reports
Ø Make decisions according to the defined Policies and Procedures
Ø Identify improvement opportunities in work flow and suggest solutions
Ø Interface effectively with other internal and Client teams

KEY QUALIFICATIONS/SKILLS:
Ø Strong read and write skills in Thai is a must
Ø Strong knowledge of cultural context in the transactions handled (Market Supported- Thai)
Ø Ability to work analytically within a problem-solving environment
Ø Detail orientation and client focus
Ø Passionate about the internet
Ø Must be willing to work in night shift on rotational basis