Front Desk/Receptionist

  • Bonanza Realty, Inc.
  • 2825 Rose Street, Suite 202 Anchorage, AK, United States
  • Dec 06, 2017
Full time Admin-Clerical

Job Description

Currently have an opening for a Front desk/Receptionist who has a friendly demeanor and professional outlook.

 

The following are requirements:

The Receptionist has the primary responsibility making first impressions for the company. Handling calls in a professional and timely manner and directing clients to their corresponding managers. The position also entails the support aspect of the company where you may be tasked with assisting managers to complete tasks in order to fulfill workloads and relieve time restraints.  


Position is: Hourly, Full-Time


Supports: Property managers and Assistant managers

Receptionist Accountability:

*Must be a comfortable and a trustworthy person with handling checks/cash as one of your main responsibilities is accepting payments form home owners.

 

*Must be on time every day, have a good sense of time management.

 

*Must be able to handle clients whom may be upset and direct them in the correct course of action to appease their needs and fulfill your duties. Critical thinking and problem solving is key.

 

*Must have good organizational skills and be able to navigate through our computer systems.

 

*Must be able to lift boxes up to 50lbs and keep a clean space as you are the front of the business.

 

*Must have a firm understanding of dealing with private and confidential information.

 

 

There are other general standards which will be discussed at an interview.

Qualifications:

The qualifications listed below are representative of the education, skills, and/or ability required to complete the day to day task set forth by management.

Experience and Knowledge

~MINIMUM QUALIFICATIONS

* High School Diploma or GED
* Minimum 1 Year Experience of inter-office tasking and use of multi-line systems.
* Competent organizational skills and fast typing
* Knowledge of HOA is a plus


~Skills:
* Professional phone etiquette is a must.
* Detail-oriented and aggressive in problem-solving.
* Demonstrating good interpersonal skills, team-oriented, sensitive to clients and mangers needs.
* Office experience is a must, with 1 year+.
* Basic computer skills, email, MS Office, Multi-line phones.

~Ability to:
* Be able act professional in situations where clients may be upset
* Perform all duties in a professional manner
* Effectively control the direction of the phone conversation to quickly find their destination
* Communicate clearly and concisely with clients and managers

* Multi-tasking and adjust to varying workloads throughout the day
* Cope with demands and deadlines on a daily basis
* Work in a fast paced and constantly changing environment

Must be professional and have good references.