Field Service Engineer

  • Shah Alam Selangor Malaysia
  • Feb 23, 2017
Full time Engineering

Job Description

The Candidate must possess at least a Diploma/ Degree in Engineering (Electrical/Electronic) or equivalent with computer literacy and report writing skills.

Preferably with 3 years working experience in similar industry and Chinese speaking as this candidate required to communicate with China customers.

Must be able to travel overseas to provide technical support to the customers

The Duties and responsibilities as below:

  • To troubleshoot, repair & rectify Electric Motors / Generators at site
  • To perform test & commissioning as when required
  • To upkeep, manage & upgrade service workshop for repair and testing activities
  • To assist & coordinate with spare parts sales coordination on all return Motors / Generators for claims status
  • To coordinate with principal in all claims through claims management.
  • Maintain/upgrade aftermarket workshop in order to maximise the internal repair capability.
  • Engage third party service support, repair and delivery when necessary
  • Identify external service workshop for inclusion into authorised Asia Pacific service support network.
  • Support team members of any potential customer/s on  planned maintenance service programmes to drive revenue
  • To prepare procedures of repair done at site.