We are looking for a motivated German teacher for our language school in Tempelhof, Berlin from March on for around 12 hours per week (either in the morning or in the afternoon, depending on availability).
Is this you?
Enthusiastic about helping German learners improve their language skills
You have your own program for A1 - B2 Level students, based on improving the conversational skills of students
It is easy for you to interact with students and create fun activities during class
You feel responsible for students achieving the next level of their language journey
You
You can act as an entrepreneur within a team of entrepreneurs
You have gained experience in teaching languages in front of a class
This is us:
We at Chapter61 believe that learning a new language is a process, where the teacher uses an active way of teaching. This active way of teaching involves fun activities during class, so our students will be encouraged to speak German in their daily life, without worrying too much about mistakes. Our classes are mainly based on improving the students conversational level of German. The classes are being organized, so the students do not feel bored or overwhelmed with the study material. That means that if the teacher notices one or more students not being at the same level as other students, the student will be transferred to another class based on the current language skills.
This is for you:
The joy of helping students in need to get adapted to the German culture and language
Getting to know students from all over the world to shape your intercultural awareness
A relaxed working environment with free coffee and tea
20€ hourly based salary
Interested?
Happy to talk over the phone (+49 152 167 20194) or email ( info@chapter61.de )
Jan 10, 2020
Part time
We are looking for a motivated German teacher for our language school in Tempelhof, Berlin from March on for around 12 hours per week (either in the morning or in the afternoon, depending on availability).
Is this you?
Enthusiastic about helping German learners improve their language skills
You have your own program for A1 - B2 Level students, based on improving the conversational skills of students
It is easy for you to interact with students and create fun activities during class
You feel responsible for students achieving the next level of their language journey
You
You can act as an entrepreneur within a team of entrepreneurs
You have gained experience in teaching languages in front of a class
This is us:
We at Chapter61 believe that learning a new language is a process, where the teacher uses an active way of teaching. This active way of teaching involves fun activities during class, so our students will be encouraged to speak German in their daily life, without worrying too much about mistakes. Our classes are mainly based on improving the students conversational level of German. The classes are being organized, so the students do not feel bored or overwhelmed with the study material. That means that if the teacher notices one or more students not being at the same level as other students, the student will be transferred to another class based on the current language skills.
This is for you:
The joy of helping students in need to get adapted to the German culture and language
Getting to know students from all over the world to shape your intercultural awareness
A relaxed working environment with free coffee and tea
20€ hourly based salary
Interested?
Happy to talk over the phone (+49 152 167 20194) or email ( info@chapter61.de )
Für unseren Kunden suchen wir einen Java-Entwickler.
Entwickeln Sie ein komplexes detailliertes Programm/Datenbankdesign. Nehmen Sie an Architekturdiskussionen teil und beteiligen Sie sich an relevanten globalen IT Services-Communities und Organisationen. Erzwingen Sie das Software-Konfigurationsmanagement und Änderungsprozesse. Führen, beaufsichtigen und betreuen Sie andere Anwendungsentwickler in ihrem Verantwortungsbereich.
Jobbeschreibung: Unser Kunde muss eines seiner Java-Teams verstärkern. Der Schwerpunkt des Projekts liegt auf der Entwicklung neuer moderner Dienstleistungen für den Bereich Uptime / Aftermarket. Der Auftrag umfasst auch teilweise die Zusammenarbeit mit dem AOM-Team für vorhandene Lösungen, sodass das Interesse und Wissen an der Infrastruktur von Vorteil ist.
Benötigte Fähigkeiten: - Neugieriger und leidenschaftlicher Softwareentwickler (Java) - Erfahrung mit Mikroservices und verteilten Diensten - Kenntnisse oder Erfahrungen aus Cloud-Diensten, z. Amazon Web Services, Microsoft Azure und Google Cloud Bereichen. - Fähigkeit, mit vielen Informationen umzugehen und schnell neues Wissen zu erwerben - Offenes, innovatives und analytisches Denken
Tools und Methoden: Scrum, JIRA, Confluence, Eclipse, Unternehmensarchitekt, Jenkins, Maven, DB Visualizer, DevOps, Testautomatisierung (Gurke), Git, jBoss
Bevorzugte Fähigkeiten: - Infrastruktur- und AOM-Kenntnisse Standort: Deutschland Arbeitssprache: Deutsch & Englisch Bitte senden Sie Ihren Lebenslauf mit Gehaltsvorstellung.
Jan 08, 2020
Full time
Für unseren Kunden suchen wir einen Java-Entwickler.
Entwickeln Sie ein komplexes detailliertes Programm/Datenbankdesign. Nehmen Sie an Architekturdiskussionen teil und beteiligen Sie sich an relevanten globalen IT Services-Communities und Organisationen. Erzwingen Sie das Software-Konfigurationsmanagement und Änderungsprozesse. Führen, beaufsichtigen und betreuen Sie andere Anwendungsentwickler in ihrem Verantwortungsbereich.
Jobbeschreibung: Unser Kunde muss eines seiner Java-Teams verstärkern. Der Schwerpunkt des Projekts liegt auf der Entwicklung neuer moderner Dienstleistungen für den Bereich Uptime / Aftermarket. Der Auftrag umfasst auch teilweise die Zusammenarbeit mit dem AOM-Team für vorhandene Lösungen, sodass das Interesse und Wissen an der Infrastruktur von Vorteil ist.
Benötigte Fähigkeiten: - Neugieriger und leidenschaftlicher Softwareentwickler (Java) - Erfahrung mit Mikroservices und verteilten Diensten - Kenntnisse oder Erfahrungen aus Cloud-Diensten, z. Amazon Web Services, Microsoft Azure und Google Cloud Bereichen. - Fähigkeit, mit vielen Informationen umzugehen und schnell neues Wissen zu erwerben - Offenes, innovatives und analytisches Denken
Tools und Methoden: Scrum, JIRA, Confluence, Eclipse, Unternehmensarchitekt, Jenkins, Maven, DB Visualizer, DevOps, Testautomatisierung (Gurke), Git, jBoss
Bevorzugte Fähigkeiten: - Infrastruktur- und AOM-Kenntnisse Standort: Deutschland Arbeitssprache: Deutsch & Englisch Bitte senden Sie Ihren Lebenslauf mit Gehaltsvorstellung.
Purpose of the position
Handling a wide range of administrative and executive support related tasks with ability to work independently with little or no supervision
Main Duties
Manage, coordinate and maintain calendar of CEO including appointments, meetings and travel;
Responsible for organising of internal and external meetings on behalf of the CEO ensuring all necessary requirements are made e.g. meeting venue, equipment, presentations, prepare agendas;
Responsible for organising CEO travel and logistics including flights, visa requirements, hotel accommodation, meeting schedules while travelling and completing expenses;
Secretarial support for meetings as and when required by the CEO, including drafting and circulating meeting agendas, preparing minutes, communicating meeting reminders, confirming venues and arranging refreshments. Writing and distributing comprehensive minutes and action points to all members post meeting;
Serve visitors by greeting, welcoming, directing and announcing them appropriately;
Answer, screen and forward any incoming phone calls while providing basic information when needed;
Receive and sort daily mail/deliveries/couriers;
Dealing with correspondence, complaints and queries;
Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges);
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.;
Using a range of office software, including email, spreadsheets and databases;
Managing filing systems and databases;
Implementing and maintaining procedures/office administrative systems;
Manage office G&A budget, ensure accurate and timely reporting;
Manage contract and price negotiations with office vendors, service providers and office lease;
Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time;
Organizing the office layout and maintaining supplies of stationery and equipment;
Maintaining the condition of the office and arranging for necessary repairs;
Writing reports for senior management and delivering presentations;
Reviewing and updating health and safety policies and ensuring they are observed;
Arranging regular testing for electrical equipment and safety devices;
Support in preparing our internal and external events;
Preparation of PowerPoint presentations and similar;
Translation from English into German and from German into English
Qualifications
Successfully finished apprenticeship in accommodation industry or similar;
Proven working experience in Office Management, Administrative or Assistant experience;
Experience working with a variety of public, private, and non-profit organizations;
Attention to detail and problem-solving skills and aability to organize, multitask, priorities and work under pressure
Excellent written and verbal communication skills;
Professional appearance;
Ability to be resourceful and proactive in dealing with issues that may arise;
Proficiency in English and German language; additional language skills are a benefit;
Strong diplomatic skills as well as time-management, problem-solving skills;
An open and participative style;
Ability to think creatively and innovatively, be proactive and able to take the initiative;
Budget-management skills and proficiency, be able to work within a budget;
An effective approach to managing key networks and relationships;
Strong corporate ethos and effective team member, able to achieve an appropriate balance between organization positioning interests and satisfaction of participants;
Resilient and able to work under pressure. Proficient with Microsoft Office Suite;
What we offer
The opportunity to take part in building the next big Think Tank
Interesting position in a growing organisation
Highly motivated professional and international team
A modern office space in the historical center of Berlin
International work environment
English as the office language
An attractive remuneration package
Company pension scheme
Flexible working time
Team events
Please apply in English (CV, motivation letter) via the online tool on our website – www. doc-research.org – where you can also get more information about the organisation. Please indicate your earliest availability and salary expectations.
Your contact is recruiting@doc-research.org
Jan 08, 2020
Full time
Purpose of the position
Handling a wide range of administrative and executive support related tasks with ability to work independently with little or no supervision
Main Duties
Manage, coordinate and maintain calendar of CEO including appointments, meetings and travel;
Responsible for organising of internal and external meetings on behalf of the CEO ensuring all necessary requirements are made e.g. meeting venue, equipment, presentations, prepare agendas;
Responsible for organising CEO travel and logistics including flights, visa requirements, hotel accommodation, meeting schedules while travelling and completing expenses;
Secretarial support for meetings as and when required by the CEO, including drafting and circulating meeting agendas, preparing minutes, communicating meeting reminders, confirming venues and arranging refreshments. Writing and distributing comprehensive minutes and action points to all members post meeting;
Serve visitors by greeting, welcoming, directing and announcing them appropriately;
Answer, screen and forward any incoming phone calls while providing basic information when needed;
Receive and sort daily mail/deliveries/couriers;
Dealing with correspondence, complaints and queries;
Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges);
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.;
Using a range of office software, including email, spreadsheets and databases;
Managing filing systems and databases;
Implementing and maintaining procedures/office administrative systems;
Manage office G&A budget, ensure accurate and timely reporting;
Manage contract and price negotiations with office vendors, service providers and office lease;
Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time;
Organizing the office layout and maintaining supplies of stationery and equipment;
Maintaining the condition of the office and arranging for necessary repairs;
Writing reports for senior management and delivering presentations;
Reviewing and updating health and safety policies and ensuring they are observed;
Arranging regular testing for electrical equipment and safety devices;
Support in preparing our internal and external events;
Preparation of PowerPoint presentations and similar;
Translation from English into German and from German into English
Qualifications
Successfully finished apprenticeship in accommodation industry or similar;
Proven working experience in Office Management, Administrative or Assistant experience;
Experience working with a variety of public, private, and non-profit organizations;
Attention to detail and problem-solving skills and aability to organize, multitask, priorities and work under pressure
Excellent written and verbal communication skills;
Professional appearance;
Ability to be resourceful and proactive in dealing with issues that may arise;
Proficiency in English and German language; additional language skills are a benefit;
Strong diplomatic skills as well as time-management, problem-solving skills;
An open and participative style;
Ability to think creatively and innovatively, be proactive and able to take the initiative;
Budget-management skills and proficiency, be able to work within a budget;
An effective approach to managing key networks and relationships;
Strong corporate ethos and effective team member, able to achieve an appropriate balance between organization positioning interests and satisfaction of participants;
Resilient and able to work under pressure. Proficient with Microsoft Office Suite;
What we offer
The opportunity to take part in building the next big Think Tank
Interesting position in a growing organisation
Highly motivated professional and international team
A modern office space in the historical center of Berlin
International work environment
English as the office language
An attractive remuneration package
Company pension scheme
Flexible working time
Team events
Please apply in English (CV, motivation letter) via the online tool on our website – www. doc-research.org – where you can also get more information about the organisation. Please indicate your earliest availability and salary expectations.
Your contact is recruiting@doc-research.org
UP42 is a state of the art geospatial data marketplace that, for the first time, brings together a large number of previously disparate data sources like high-resolution satellites, drones, IoT, and many more. UP42 enables geospatial service providers to develop and offer industry-specific solutions for their clients. Our corporate partner’s strategic and financial assets give us a significant launch pad as well as a lasting advantage.
We are looking for a Lead Backend Engineer (m/f/x) to join our motivated team in Berlin.
About the role:
Design, build, and scale backend architecture (based on Spring Boot, Kubernetes, terraform and Google Cloud Platform)
Provide technical leadership, developing the technical expertise of all team members
In collaboration with the CTO, guide backend development, identifying and solving problems as they arise
Help to grow and develop the backend team, playing a key role in the process of hiring new team members
Work closely alongside product, UX and front end development team to design and implement new product features
Help maintain code quality, organisation, and automation
Contribute to continuous delivery and test-driven development
Contribute to the highly efficient agile development process
Onboard and integrate third-party APIs onto the platform
Closely collaborate with the CTO in order to align work streams and achieve the set partner integration and functionality launch goals
Support application deployments and infrastructure
About you:
Several years of experience in software design and development, preferably in a web-service environment; excellent knowledge in designing and building public API solutions
Experience in providing technical leadership within teams
Delivery of platform architecture (microservices / software, architecture and API design)
Proven track record delivering high availability architectures including load balancing, fault-tolerance, and cloud computing (infrastructure as code, configuration management systems)
Experience designing, deploying and maintaining cloud-based environments (Google Cloud Platform)
Experience working in an agile environment
Knowledge of Spring ecosystem (strongly preferred)
Experience in the geospatial industry is a plus
Fluency in English is a must, German is a plus
About us:
The chance to shape the state of the art geospatial processing platform and create a completely new planetary perspective
Nice office with everything you need to enjoy your work in the heart of Kreuzberg
Inspiring international team, fun and productive environment
Competitive salary package and other great benefits
Regular team events, team updates and get-to-gathers
Development budget: we help you grow and you grow UP42!
Challenges, space for creativity and taking ownership
Does this sound like a good next step into your geospatial career? If so, we look forward to receiving your application in English.
Dec 13, 2019
Full time
UP42 is a state of the art geospatial data marketplace that, for the first time, brings together a large number of previously disparate data sources like high-resolution satellites, drones, IoT, and many more. UP42 enables geospatial service providers to develop and offer industry-specific solutions for their clients. Our corporate partner’s strategic and financial assets give us a significant launch pad as well as a lasting advantage.
We are looking for a Lead Backend Engineer (m/f/x) to join our motivated team in Berlin.
About the role:
Design, build, and scale backend architecture (based on Spring Boot, Kubernetes, terraform and Google Cloud Platform)
Provide technical leadership, developing the technical expertise of all team members
In collaboration with the CTO, guide backend development, identifying and solving problems as they arise
Help to grow and develop the backend team, playing a key role in the process of hiring new team members
Work closely alongside product, UX and front end development team to design and implement new product features
Help maintain code quality, organisation, and automation
Contribute to continuous delivery and test-driven development
Contribute to the highly efficient agile development process
Onboard and integrate third-party APIs onto the platform
Closely collaborate with the CTO in order to align work streams and achieve the set partner integration and functionality launch goals
Support application deployments and infrastructure
About you:
Several years of experience in software design and development, preferably in a web-service environment; excellent knowledge in designing and building public API solutions
Experience in providing technical leadership within teams
Delivery of platform architecture (microservices / software, architecture and API design)
Proven track record delivering high availability architectures including load balancing, fault-tolerance, and cloud computing (infrastructure as code, configuration management systems)
Experience designing, deploying and maintaining cloud-based environments (Google Cloud Platform)
Experience working in an agile environment
Knowledge of Spring ecosystem (strongly preferred)
Experience in the geospatial industry is a plus
Fluency in English is a must, German is a plus
About us:
The chance to shape the state of the art geospatial processing platform and create a completely new planetary perspective
Nice office with everything you need to enjoy your work in the heart of Kreuzberg
Inspiring international team, fun and productive environment
Competitive salary package and other great benefits
Regular team events, team updates and get-to-gathers
Development budget: we help you grow and you grow UP42!
Challenges, space for creativity and taking ownership
Does this sound like a good next step into your geospatial career? If so, we look forward to receiving your application in English.
Looking for Account Manager in the South of Germany
Responsibilities:
Prospect & Business Development
Follow up with German/pan-European prospects to establish new client accounts
Use the internal database to register and manage prospects
Social media & cold calling for new opportunities
Prepare or attend industry trade shows Client & Project Management
Sell services, grow and maintain existing client accounts - internal and external communication
Translate client requirements from German to English (including website for Marketing)
Collaborate with global sales teams when client has purchasing or operation offices in multiple regions
Negotiate pricing with clients
Ensure accuracy of invoices before releasing to client
Ensure account receivable collection by interacting with internal and client accounting departments as required
Problem-solving: initiate 8D process
Inactive client follow-up, marketing, and reactivation
Assist with annual and periodic sales planning and statistics
Academic/ Language Requirements:
Bachelors Degree
3+ years of Sales & Marketing experience
English, German, Other European Language
* Should be located in Germany, preferably South of Germany
Dec 05, 2019
Full time
Looking for Account Manager in the South of Germany
Responsibilities:
Prospect & Business Development
Follow up with German/pan-European prospects to establish new client accounts
Use the internal database to register and manage prospects
Social media & cold calling for new opportunities
Prepare or attend industry trade shows Client & Project Management
Sell services, grow and maintain existing client accounts - internal and external communication
Translate client requirements from German to English (including website for Marketing)
Collaborate with global sales teams when client has purchasing or operation offices in multiple regions
Negotiate pricing with clients
Ensure accuracy of invoices before releasing to client
Ensure account receivable collection by interacting with internal and client accounting departments as required
Problem-solving: initiate 8D process
Inactive client follow-up, marketing, and reactivation
Assist with annual and periodic sales planning and statistics
Academic/ Language Requirements:
Bachelors Degree
3+ years of Sales & Marketing experience
English, German, Other European Language
* Should be located in Germany, preferably South of Germany
Management Events is an innovative growth organization with many inspiring career opportunities and a unique business concept . Our group employs 300+ young, professional talents in 11 locations in Europe and Asia. As project coordinator, you invite top decision-makers of the largest German companies to our invitation-only executive meetings. The position can be executed in our offices in Helsinki, Stockholm, Amsterdam or Berlin. You are a sales-oriented talent and want to start your career in one of the market's most innovative and fast-growing event companies? This is your chance to start a career in the international business world! Our company is growing worldwide and we are looking for our next future stars. We hire energetic, result-oriented project coordinators for our German-speaking market. As a project coordinator, you are in contact with the top decision-makers of the largest German companies by phone every day, in order to get them excited about our events and to invite them to these invitation-only platforms free of charge. The promising concept of the meeting consists of three factors that are very important to a leader: Highly qualified networking, business insights through relevant lectures, and pre-qualified solution provider meetings - all efficiently compressed together in one event. Qualities to succeed on this exciting springboard into the world of B2B events?
You have a clear and friendly way of communicating over the phone - your smile is heard!
You have convincing abilities to gain the trust of the interlocutor while leaving a professional impression
You have a strong desire to work towards well-defined quantitative activity and outcome goals
You have a positive "can do" attitude, even in stressful times
You are a team player who can independently take responsibility and at the same time understand the common goals
You can still be at the beginning of your professional career, but experience in B2B customer service and sales is an advantage
You are a native German speaker and have excellent command of English (business / training language at ME)
Our commitment to your development and your success?
At the beginning of the employment, you will receive a 4-week onboarding training to learn all about our products, processes and customers. This will introduce you unerringly into our processes before it gets to work. This allows you to successfully start your development with us!
Future career opportunities are diverse: High performers can quickly take on new responsibilities, both in management and specialist positions. Our current CEO started in this position in 2004!
The compensation is based on a base salary and monthly, performance-based bonuses. In addition, each event has a success bonus tied to the final result
Each year, we have special incentive travel for the highest performing employees and teams
How is it to work with us? Find a first impression with this video: Our International Family wants you! Management Events brings together top executives and solution providers and brings great value to both parties. Our concept attracts 20,000 visionary executives to our events in ten countries, more than 120 times a year. We are interested in getting to know you! Please send us your motivation letter, resume and salary expectations in English via email below ( farah.farzana@managementevents.com )
Dec 05, 2019
Full time
Management Events is an innovative growth organization with many inspiring career opportunities and a unique business concept . Our group employs 300+ young, professional talents in 11 locations in Europe and Asia. As project coordinator, you invite top decision-makers of the largest German companies to our invitation-only executive meetings. The position can be executed in our offices in Helsinki, Stockholm, Amsterdam or Berlin. You are a sales-oriented talent and want to start your career in one of the market's most innovative and fast-growing event companies? This is your chance to start a career in the international business world! Our company is growing worldwide and we are looking for our next future stars. We hire energetic, result-oriented project coordinators for our German-speaking market. As a project coordinator, you are in contact with the top decision-makers of the largest German companies by phone every day, in order to get them excited about our events and to invite them to these invitation-only platforms free of charge. The promising concept of the meeting consists of three factors that are very important to a leader: Highly qualified networking, business insights through relevant lectures, and pre-qualified solution provider meetings - all efficiently compressed together in one event. Qualities to succeed on this exciting springboard into the world of B2B events?
You have a clear and friendly way of communicating over the phone - your smile is heard!
You have convincing abilities to gain the trust of the interlocutor while leaving a professional impression
You have a strong desire to work towards well-defined quantitative activity and outcome goals
You have a positive "can do" attitude, even in stressful times
You are a team player who can independently take responsibility and at the same time understand the common goals
You can still be at the beginning of your professional career, but experience in B2B customer service and sales is an advantage
You are a native German speaker and have excellent command of English (business / training language at ME)
Our commitment to your development and your success?
At the beginning of the employment, you will receive a 4-week onboarding training to learn all about our products, processes and customers. This will introduce you unerringly into our processes before it gets to work. This allows you to successfully start your development with us!
Future career opportunities are diverse: High performers can quickly take on new responsibilities, both in management and specialist positions. Our current CEO started in this position in 2004!
The compensation is based on a base salary and monthly, performance-based bonuses. In addition, each event has a success bonus tied to the final result
Each year, we have special incentive travel for the highest performing employees and teams
How is it to work with us? Find a first impression with this video: Our International Family wants you! Management Events brings together top executives and solution providers and brings great value to both parties. Our concept attracts 20,000 visionary executives to our events in ten countries, more than 120 times a year. We are interested in getting to know you! Please send us your motivation letter, resume and salary expectations in English via email below ( farah.farzana@managementevents.com )
Basic Requirements
Excellent German (C2 proficiency) and English writing, speaking and communication skills
At least 18 years old and above
High school graduates are encouraged to apply but preferably with 1-2 years of college education
Amenable to work on 24/7 shifting schedule, holidays, weekends and rest days
No issues working in at any location assigned by the company
Preferred:
Familiarity with ITIL, Foundations certificate a plus
Experience working in a customer-centric environment
Knowledge of IT Service Desk ticketing tool (Service Now, BMC, etc.)
Knowledge of MS OS 8-10 and iOS 9-10
Knowledge of Chromium OS & Android OS
Experienced in a Service Desk environment or equivalent
Nov 08, 2019
Full time
Basic Requirements
Excellent German (C2 proficiency) and English writing, speaking and communication skills
At least 18 years old and above
High school graduates are encouraged to apply but preferably with 1-2 years of college education
Amenable to work on 24/7 shifting schedule, holidays, weekends and rest days
No issues working in at any location assigned by the company
Preferred:
Familiarity with ITIL, Foundations certificate a plus
Experience working in a customer-centric environment
Knowledge of IT Service Desk ticketing tool (Service Now, BMC, etc.)
Knowledge of MS OS 8-10 and iOS 9-10
Knowledge of Chromium OS & Android OS
Experienced in a Service Desk environment or equivalent
Desktop Support (Mac Exp )- Munich ,Germany - Contract .
Job Summary
The On-site Support technician has responsibility for the site support needs in Germany, Specifically in Munich
Our fast-paced, fun team provides user support and services in a fast-growing business, sets desktop standards, and facilitates end-user training. Everyone depends on our team’s communications skills and attention to detail.
Description
Provide 2nd & 3rd Level desktop support to internal employees, contractors, and vendors
Manage the team’s incidents queue and action all incidents within the given SLA
Work as part of an team that actions incidents remotely at all sites across the region
Manage the hardware repair process in region, liaising with our offsite and onsite hardware repair service providers.
Support Mac OS X Servers, troubleshooting access and permissions issues
Support the onsite managed print solution
Support the internal meeting room check-in system
Be an active and innovative team member, contributing to development and effectiveness, and undertaking other tasks as required
Establish effective communication flows to the users
Stay abreast of advances in technology
Recommend improvements in technology (hardware and software upgrades)
Recommend and assist in the evaluation of new techniques and tools to improve the efficiency and effectiveness
REQUIRED SKILLS / JOB EXPERIENCE
Experience with Mac OS X, iOS and Windows
Be able to provide support and communicate to employees of all job levels, from junior staff up to senior directors
Experience working in a cross-functional matrix organisation
Excellent communication skills, verbal and written
Extremely strong teamwork ethic and customer support focus
Fluency in German and English is mandaotry , Additional language a plus.
Nov 06, 2019
Contractor
Desktop Support (Mac Exp )- Munich ,Germany - Contract .
Job Summary
The On-site Support technician has responsibility for the site support needs in Germany, Specifically in Munich
Our fast-paced, fun team provides user support and services in a fast-growing business, sets desktop standards, and facilitates end-user training. Everyone depends on our team’s communications skills and attention to detail.
Description
Provide 2nd & 3rd Level desktop support to internal employees, contractors, and vendors
Manage the team’s incidents queue and action all incidents within the given SLA
Work as part of an team that actions incidents remotely at all sites across the region
Manage the hardware repair process in region, liaising with our offsite and onsite hardware repair service providers.
Support Mac OS X Servers, troubleshooting access and permissions issues
Support the onsite managed print solution
Support the internal meeting room check-in system
Be an active and innovative team member, contributing to development and effectiveness, and undertaking other tasks as required
Establish effective communication flows to the users
Stay abreast of advances in technology
Recommend improvements in technology (hardware and software upgrades)
Recommend and assist in the evaluation of new techniques and tools to improve the efficiency and effectiveness
REQUIRED SKILLS / JOB EXPERIENCE
Experience with Mac OS X, iOS and Windows
Be able to provide support and communicate to employees of all job levels, from junior staff up to senior directors
Experience working in a cross-functional matrix organisation
Excellent communication skills, verbal and written
Extremely strong teamwork ethic and customer support focus
Fluency in German and English is mandaotry , Additional language a plus.
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