German Customer Service - Prague

  • High Five Recruitment
  • Prague, Czechia
  • Jul 13, 2018
Full time Customer Service

Job Description

Booking Specialist with German for an Airline
Why to join us?
Are you passionate about travelling? Do you like helping customers and searching the best solutions? 
Then read on!
The client is a multicultural customer service center. We provide support regarding booking of flight tickets, loyalty program, compensations, luggage claims and other customer services to airline clients. We are friendly, multicultural and happy to work together! Come and see :)
What would you do?
Your task would be to support our passengers over the phone/via email. 
What exactly does it mean?
You would offer the passengers assistance with new bookings, changes of the ticket, additional services, compensations, web and check-in support... and many other tasks. Every day would be a new adventure.
We would love to get to know you in person if you:
• speak fluently German and English 
• have strong communication skills 
• love helping others 
• are open to learning new things and searching for new solutions
• have a positive approach
What can we offer?
• Above average remuneration. 1400€ + 180€
• Full training program for free (paid from 1st day of employment) 
• Discounted flight tickets, free language courses, fitness and swimming pool, meal vouchers, home office...
• Possibility of career growth 
• Friendly working environment with great and inspiring people
• Offices located in the center of Prague