French Customer Service - Lisbon

  • High Five Recruitment
  • Lisbon, Portugal
  • Jul 13, 2018
Full time Customer Service

Job Description

As a customer advisor you will be part of a creative, highly trained team of global specialists responsible for customer cases that begin online, but exist in the offline world. These include monetary and personality disputes, last minute cancellations and “outside the box” mediation for violations in client’s Terms of Use.

Requirements

French native speaker
Strong English skills both spoken and written
Availability to work 24x7 (the schedule may span evenings, weekends and holidays as our customers need us)
Strong communication and interpersonal skills
Technical aptitude and the ability to pick up new technology quickly
Customer support experience
Early adopter of technology
Active and passionate Traveller or Host
Our Offer

Competitive salary
Monthly meal allowance
Monthly performance bonus
Monthly language bonus (
Relocation package
Help in finding accommodation in Lisbon
Private Healthcare + Dental insurance
English speaking Doctor on site
Great office location with easy access by public transport
Initial training fully paid and included in the contract
Continuous training and development